1. Acceptance of Terms

By accessing or using Triplyn Holidays’ services, including booking travel packages, you agree to these Terms of Use. If you do not agree to these terms, please refrain from using our services. These terms are binding upon you and Triplyn Holidays.

2. Services Provided

Triplyn Holidays offers travel packages worldwide, including flights, hotels, transportation, tours, and other related services. Our services are provided based on the availability of third-party suppliers such as airlines, hotels, car rental agencies, and tour operators.

3. User Responsibilities

3.1 Accurate Information

You agree to provide accurate, current, and complete information when engaging with our services, including when making travel bookings. Falsifying or providing incorrect information may lead to cancellation of services without prior notice.

3.2 Legal Use

You agree to use our website and services in compliance with all applicable laws and regulations. Any unauthorized use of our services may result in legal action.

3.3 Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password. You are also responsible for all activities that occur under your account.

4. Booking and Payments

4.1 Booking Process

When you book a travel package through Triplyn Holidays, you are entering into a contract with the third-party service provider (e.g., airlines, hotels, etc.). Triplyn Holidays acts solely as an intermediary between you and the third-party service providers.

4.2 Payment Terms

All bookings require full payment at the time of booking unless otherwise specified. Payment can be made via credit card, debit card, or other accepted payment methods listed on our website. Failure to make payment on time may result in the cancellation of your booking.

4.3 Pricing and Changes

We strive to provide accurate pricing information for all travel packages. However, prices may fluctuate due to changes in taxes, fuel surcharges, or currency exchange rates. Triplyn Holidays reserves the right to adjust prices and will notify you of any changes prior to finalizing your booking.

5. Cancellations and Refunds

5.1 Cancellation by User

You may cancel your booking in accordance with the cancellation policy of the third-party service provider. Cancellation fees may apply depending on the terms of the specific service provider. Please refer to the booking confirmation for detailed cancellation policies.

5.2 Cancellation by Triplyn Holidays

We reserve the right to cancel any booking due to unforeseen circumstances or reasons beyond our control, such as natural disasters, political unrest, or changes in the third-party provider’s availability. In such cases, we will provide a full refund or offer alternative travel arrangements.

5.3 Refunds

Refunds, if applicable, will be processed according to the cancellation and refund policy of the third-party service provider. Triplyn Holidays is not responsible for delays in refund processing by the service providers.

6. Use of Website

6.1 Intellectual Property

All content on the Triplyn Holidays website, including text, images, graphics, logos, and software, is the property of Triplyn Holidays or its content suppliers and is protected by intellectual property laws. You may not copy, distribute, or modify any content without our express written permission.

6.2 User Conduct

You agree not to:

• Use the website for any illegal purposes

• Upload or transmit viruses, malware, or any harmful content

• Attempt to gain unauthorized access to our systems

• Interfere with the operation of our website

7. Limitation of Liability

7.1 Service Disruption

Triplyn Holidays is not liable for any loss or damage caused by service disruptions, delays, or technical failures related to third-party providers. We are also not responsible for any loss due to travel disruptions, including flight cancellations, hotel overbookings, or delays caused by natural disasters.

7.2 Indirect Damages

In no event will Triplyn Holidays be liable for any indirect, incidental, or consequential damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

8. Third-Party Links and Content

Our website may contain links to third-party websites for your convenience. Triplyn Holidays does not endorse or control these websites and is not responsible for their content, privacy practices, or terms of use. You acknowledge that any access to third-party websites is at your own risk.

9. Changes to Terms of Use

We may modify these Terms of Use at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes have been made constitutes your acceptance of the new terms.

10. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in New Delhi, India, for any disputes arising out of these terms.

11. Contact Us

If you have any questions about these Terms of Use or require further clarification, please contact us at:

Triplyn Holidays
Plot No. A-54, Ground Floor,
Keshopur Industrial Area, Vikaspuri,
New Delhi – 110018, India
Email: [email protected]
Phone: +91 92660 59997

12. Termination of Use

Triplyn Holidays reserves the right to suspend or terminate your access to the website and services at our sole discretion, without notice, for any violation of these Terms of Use or for any other reason we deem necessary to protect our interests. Upon termination, your right to use the services will immediately cease, and any provisions in these Terms of Use that should survive termination will remain in effect, including but not limited to intellectual property rights, disclaimers of warranties, and limitations of liability.

13. Dispute Resolution

In the event of a dispute arising from your use of the Triplyn Holidays website or services, we will make every reasonable effort to resolve the dispute amicably. If the dispute cannot be resolved informally, it will be subject to binding arbitration or litigation in accordance with the laws of India, with exclusive jurisdiction in the courts of New Delhi, India.

14. Indemnification

You agree to indemnify, defend, and hold harmless Triplyn Holidays, its directors, employees, agents, and affiliates from any and all claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

• Your use of the website or services

• Your violation of these Terms of Use

• Any breach of your representations and warranties set forth in these terms

• Your violation of any rights of a third party, including but not limited to intellectual property or privacy rights

15. Waiver and Severability

15.1 Waiver

The failure of Triplyn Holidays to enforce any right or provision of these Terms of Use will not constitute a waiver of that right or provision. Any waiver of a right or provision will only be effective if it is in writing and signed by an authorized representative of Triplyn Holidays.

15.2 Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

16. Entire Agreement

These Terms of Use, along with our Privacy Policy, constitute the entire agreement between you and Triplyn Holidays regarding the use of our website and services. Any previous agreements, understandings, or representations are superseded by these terms.

Effective Date: 8 October 2024