1. Information We Collect

We collect different types of personal information to provide and improve our services. The types of data we may collect include:

1.1 Personal Information

When you book travel packages or engage with us, we may collect the following personal information:

• Full name

• Email address

• Phone number

• Address

• Payment information (Credit/Debit card details, etc.)

• Passport details (when necessary for travel bookings)

• Other identifying information relevant to your travel needs

1.2 Non-Personal Information

We also collect non-personal data when you visit our website, such as:

• Browser type and version

• IP address

• Time zone setting

• Operating system and platform

• Cookies and tracking technologies to enhance user experience

2. How We Use Your Information

2.1 To Provide Travel Services

We use the information we collect to:

• Process travel bookings, reservations, and payments

• Provide customer service and respond to inquiries

• Offer tailored travel recommendations and personalized content

2.2 For Marketing Purposes

With your consent, we may send you promotional emails about travel offers, discounts, and updates related to Triplyn Holidays. You can opt out at any time.

2.3 For Legal Compliance

We may use your personal information to comply with applicable laws and regulations, including to:

• Prevent fraud

• Ensure security and data protection

• Meet legal, regulatory, and governmental requirements

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data under the following circumstances:

3.1 With Travel Suppliers

We may share your personal information with airlines, hotels, car rental services, and other travel-related service providers to complete your booking and ensure a seamless travel experience.

3.2 Third-Party Service Providers

We may also share information with trusted third-party service providers who assist us in operating our website, processing payments, sending emails, or analyzing website performance.

3.3 Legal Obligations

We may disclose personal information if required by law or in response to legal processes such as subpoenas, court orders, or governmental investigations.

4. Data Security

We take data security seriously and employ a variety of measures to protect your information:

• SSL encryption for secure transmission of personal data

• Regular security audits and system updates

• Restricted access to personal information to authorized personnel only

5. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. If you wish to request deletion of your data, please contact us at [email protected].

6. Your Rights

You have the right to:

• Access and review the personal data we hold about you

• Request correction or update of your information

• Request deletion of your data, subject to certain legal limitations

• Opt-out of marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

7. Cookies Policy

Our website uses cookies to improve user experience and provide personalized content. Cookies are small files stored on your device that help us understand website traffic and user behavior. You can manage cookie settings in your browser preferences, but disabling cookies may affect the functionality of our website.

For detailed information on how we use cookies, please refer to our Cookies Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please reach out to us at:

Triplyn Holidays
Plot No. A-54, Ground Floor,
Keshopur Industrial Area, Vikaspuri,
New Delhi – 110018, India
Email: [email protected]

10. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policies of every website you visit when you leave our site.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent. If you believe we have inadvertently collected information from a child under 18, please contact us at [email protected], and we will take steps to delete the information as soon as possible.

12. International Data Transfers

As we provide travel services worldwide, your personal data may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from those in your jurisdiction. However, we ensure that appropriate safeguards are in place to protect your personal data when it is transferred internationally.

13. Governing Law

This Privacy Policy and any disputes related to it shall be governed by and construed in accordance with the laws of India. By using our services, you agree to submit to the exclusive jurisdiction of the courts located in New Delhi, India.

14. Consent

By using our website and services, you consent to the collection, use, and sharing of your personal data as described in this Privacy Policy. If you do not agree with the terms outlined in this policy, please refrain from using our website.

15. Grievance Redressal

If you have any concerns or grievances regarding the collection or processing of your personal information, or if you have any queries regarding our privacy practices, please feel free to contact our Grievance Officer at:

Grievance Officer: Prateek Kapoor
Email: [email protected]
Phone: +91 92660 59997
Address: Plot No. A-54, Ground Floor, Keshopur Industrial Area, Vikaspuri, New Delhi – 110018, India

We will strive to resolve your concerns promptly and in accordance with applicable laws.

Effective Date: This Privacy Policy is effective as of 8 October 2024.